Big growth for big businesses

Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace.


Work smarter with connected operations

Get visibility across connected distribution, customer service, sales and marketing systems so you can innovate your products and processes to meet rising expectations. Dynamics 365 for Operations delivers this ERP system continuity and helps you

Simplify production floor management

Accelerate product introductions

Offer flexibility in delivery alternatives


Deliver exceptional customer experiences

Give your salespeople the product and customer information they need to provide immediate, personalised service—across social media, mobile sites, stores and other retail touch points. Dynamics 365 for Operations also helps you:

Deliver amazing customer experiences

Move products smoothly from procurement to sale

Merchandise effectively


Fast-track your business performance

Get a live view of all your numbers and data analytics from Dynamics 365 for Operations. This cloud-based Microsoft ERP system provides the relevant information you need to deliver strategic, data-driven insights to key departments. This helps you:

Gain immediate financial insights

Drive corporate strategy and growth

Decrease debt through efficient collection management


Roll out powerful ERP tools

Get real-time information on almost any device, at any time. Dynamics 365 for Operations simplifies and accelerates business process changes. And it’s based in the cloud, so it integrates with legacy systems and scales globally with ease. So your organisation:

Enables rapid business transformation

Cost-effectively supports the IT needs of the business

Grows at its own pace.

Start with smarter operations capabilities


Automate your warehouse processes to reduce operational costs. With Microsoft ERP, your warehouse managers can better control their put-away, quality-control and picking operations. And, with a flexible workflow engine, they can rapidly respond to changing business needs.


Get global transportation-planning and freight reconciliation. For manufacturing, distribution and retail companies, this helps you provide the right customer experience at the right price. And business and IT leaders gain visibility and control with a user-configurable rating structure.

Budget planning

Make budgeting easier by giving your budget managers easy-to-use tools. A wizard helps them create budget plan worksheet templates for Microsoft Excel. And at review and approval time, they automatically route their budget plans with worksheets, justifications and attachments.

POS system

Give your sales associates what they need to provide personalised customer service. This enterprise resource planning software delivers rich clienteling, real-time inventory lookup, back-office capabilities and consolidated purchase data—for the right information at the right time.

Demand forecasting

Create more accurate demand forecasts to improve your products’ availability and minimise your inventory costs. The tool uses Microsoft SQL Server forecasting algorithms, Microsoft Excel visualisations and Dynamics 365 for Operations models—for forecasts you can count on.


Provide better shopping experiences to your customers with integrated e-commerce and social media capabilities. Build campaigns and engage your customers through their social media channels of choice—Facebook, Twitter and Pinterest.

Find apps that work with Dynamics 365 for Operations

Do even more with Operations using dozens of add-in applications from AppSource. Developed by Microsoft and our partners, they extend what you can do with manufacturing, retail, finance and IT. Check AppSource-new apps are added all the time.